D.I.S.C
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Communication can be the main reason to affect the achievement of the salesperson. According to the well-known personal assessment method (D.I.S.C), it could help you to increase your closing skills. |
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There are four types of people which is Dominant, Influential, Steady, and Compliant. |
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Dominant
Limited edition products will attract them, also concern about how long your brand has been in the industry. |
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Influential
Modern products will attract them, the appearance and packaging of the product will make them buy. |
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Steady
Product's price is more important to them, will have own budget before purchasing. The best selling strategy towards this kind of people is through feeling instead of telling the product spec. |
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Compliant
They care about the design of the product. Product certificate & details are the main points they focus on.
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So, how do we communicate with them?
Below are some communication methods that we may use when we are dealing with them. |
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Dominant
By providing them selection, it will help them make the decision easy. They are the kind of consumer buy professional, so you must be expertise in your industry. |
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Influential
By sharing simple information and treat them as a friend they will feel more comfortable. Keep in touch, even though they are still not your customer yet. |
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Steady
By sharing information with your opinion, but don't try to change their mind. They care about family members, share more information with them about their family members. |
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Compliant
Avoid sharing them for uncertain information. Better to share the user manual with them, they are the kind of people who like to do a comparison between two products. |
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In conclusion, by understanding the personality of your prospect through the personal assessment skill. It will help you to increase your closing accuracy. |
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